Privacy Policy

1. Notice

DOMI (“we”, “us”, or “our”) believes that protecting the security and privacy of your personal information is important. This Privacy Policy (“Policy”) has been designed to inform you how DOMI collects, stores, uses, and shares your personal information within its application scope. Please review this Policy before using any DOMI services available on the website www.domisensor.com (“Service”).

2. Collection of Your Information

DOMI collects data to provide customers with products (such as ToF sensors) and services, and to operate DOMI’s business. Some of this data is provided directly, such as when you create an account, make a request on the Site, attend an event, provide equipment for maintenance, or contact DOMI for support. DOMI also collects data about customers from public sources and from our third-party partners (e.g., logistics providers or distributors).

The personal information that we collect depends on your use of the Service. Here are more details on the categories of personal information we collect:

• Contact Information: Name, email address, telephone number, company name, job title, industry, and shipping address. This is collected when you fill in forms for "Contact Us," "Get a Quote," or "Technical Support."
• Communication Data: Information regarding feedback, email content, and suggestions submitted as part of a support request or survey.
• Device & Usage Data: Information on your interaction with our Service, including your IP address, browser type, operating system, and the date/time of your visit.
• Log Data: Certain information is automatically received and stored whenever you interact with us via server logs and cookies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to store your preferences, analyze traffic, and improve our services.

• Essential Cookies: These are necessary for the website to function (e.g., keeping you logged in).
• Analytics Cookies: We use these to understand how visitors interact with our website (e.g., Google Analytics).

You can set your browser to detect and reject cookies. However, please note that if you disable cookies, some features of the Service may not function correctly.

4. Use of Personal Information

DOMI uses personal information for the following specific purposes, based on legal grounds compatible with GDPR and other privacy laws:

5. Sharing of Personal Information

We do not sell any personal information to third parties and we never will.

DOMI may share personal information with third parties strictly on the basis of necessity:

• Affiliates: We share information within DOMI for internal administrative purposes.
• Service Providers: We use trusted third-party service providers (such as Hostinger for website hosting, and logistics companies for shipping) to help us administer our Service. These parties are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if necessary to protect the rights and safety of DOMI, our users, or the public.
• Business Transfers: If DOMI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Securing Your Personal Information

DOMI has implemented commercially reasonable administrative, technical, and physical security controls designed to safeguard personal information.

However, no data transmission over the internet is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security. We handle personal data breaches as required by applicable data protection laws.

7. Accessing, Correcting, and Retention of Data

DOMI stores your personal information on servers hosted by Hostinger (which may be located in data centers outside of China, such as in the USA, Europe, or Singapore, depending on the server configuration), and internally at our headquarters in China. We retain data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Your Rights:

Depending on your location (e.g., EU, UK, California), you have rights regarding your data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data ("Right to be Forgotten").
• Right to Object/Restrict: Object to processing for direct marketing.

To exercise these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

8. Transfer of Personal Information (Cross-Border)

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies or third party service providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed and receive a copy of the appropriate safeguards taken by DOMI for this transfer of your personal information.

Currently, we utilize secure third-party cloud servers to store and process your data. The law, regulation, and standard of the country in which your information is stored or processed may be different from those of your own country. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Policy.

9. Children’s Privacy

Our Services are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such information, we will take steps to delete it.